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University of Notre Dame
Asbury Heights
Carnegie Museums of Pittsburgh
Eat’n Park Hospitality Group

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Strategic Communications Planning
Carnegie Museums of Pittsburgh
Membership Renewal Direct Mail Campaign

Each year, The Carnegie Museums of Pittsburgh—which includes Carnegie Museum of Art, Carnegie Museum of Natural History, The Andy Warhol Museum, and Carnegie Science Center—uses a combination of direct mail and telemarketing to contact current members and
invite them to renew their annual memberships.
McMahon & Cardillo Communication created a
membership renewal packet for The Carnegie
Museums that provided them with fresh creative
at a refreshingly low cost. Based on data collected
by The Carnegie Museums of Pittsburgh, the rate
of renewal using the new materials increased 12%.




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